Emma, a young girl, became a hero when her pregnant mother, Katherine, fell down the stairs. Emma quickly called 999, calmly explaining, “Mummy fall down a stairs, and she got a baby.” Operator Sarah Morris guided Emma, praising her for staying calm and comforting her mother while they waited for the ambulance. Sarah later expressed her surprise at how well Emma handled the situation, saying, “Even older children might have struggled.” Emma’s quick thinking and bravery turned a potential tragedy into a heartwarming story.
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